The best way to address concerns of adjacent property owners is to?

• A. Tell them there is no law requiring that applicators tell property owners what they are doing.
• B. Tell them you know what you're doing.
• C. Take the opportunity to educate them and improve communication with the public.
• D. Ignore their concerns.

Answer: (C)

Addressing adjacent property owners’ concerns works best when you take the opportunity to educate them and improve public communication. By proactively sharing what pesticide products will be used, why they’re needed, when applications will occur, and what safety steps are in place for workers and bystanders, you provide clear, factual information that builds trust and reduces fear or misunderstanding. This approach also makes it easier to answer questions, address potential impacts, and show that you’re following label directions and applicable regulations. Providing a point of contact, written notices, and appropriate signage further enhances openness and helps prevent conflicts from developing into complaints.

Telling neighbors there’s no law requiring notification is dismissive and ignores the value of transparency. Saying you “know what you’re doing” can come across as arrogant and unhelpful, and ignoring concerns clearly signals a lack of responsibility and can lead to bigger disputes or enforcement actions.